FAQ - What should I know as a new consignor?

  • Appointments are required to consign with us.
    • We are currently limiting the amount of items consigned to two bags per appointment. Please do not bring items on hangers.
      • At this time, we are limiting appointment slots to one per consignor per day. Please do not book multiple appointments to bring in more than two bags at a time.
    • We typically do not start consignment accounts for a single item, so please bring at least a few items with you to be assessed.
  • Items not selected will be returned immediately. We do not offer a donation service for unselected items and cannot hold them overnight. Please remain in the area until we are finished assessing your items.
  • Consignors are required to sign a contract in-store and collect any unselected items during the appointment time.
    • The account holder needs to be on the premises in order to sign the consignment contract. Therefore, we cannot start an account for someone who is not physically at their appointment.
  • We do not buy items outright.
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