Welcome to the official website of Front & Company Enterprises Ltd. Our website address is: https://frontandcompany.com. We understand and value the privacy of our customers. The following privacy policies explain what information Front & Company Enterprises Ltd. collects in connection with the operation of its website and how the information is used.
Personal information in your account at www.frontandcompany.com
We use Cookie technology to make your use of our website more convenient.
If you have an account and you log in to our site, a temporary cookie is set up to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when the browser is closed.
When you log in, cookies are used to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. These cookies include no personal data and expire after 1 day.
Visiting the login page sets a temporary cookie that aids compatibility with some alternate login methods. This cookie contains no personal data and expires after 1 hour. The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 14 days.
While you visit our site, the products you have viewed are also tracked so you can easily access your recently viewed items.
When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. This information is used to complete your order and correspond with you in regards to the order.
If you register for an account, we will use your information to create your user profile. We store your username and password, as well as personal information, such as name, address, email, and phone number. This information will be used to keep track of what orders you have made and will populate future orders to make checkout faster. Users can see and edit their personal information at any time. Website administrators only have limited access to that information.
Information is kept for as long as the information is needed for the purposes for which it was collected, and until we are no longer legally obligated to continue to keep it.
We will also store comments or reviews if you choose to leave them.
Sharing personal information with third parties
In order to estimate your shipping cost, and to ship you your order, any shipping information you provide is shared with Canada Post, our shipping provider.
We also share information with our payment processing company, Shopify. This only occurs when an order is placed. Data necessary to complete the order, including information required to process or support the payment, such as the purchase total and billing information is sent to Shopify.
In order to enhance the overall experience of our website, some tracking data is collected and shared with Google Analytics and Microsoft Clarity. Those data are used to analyze the overall performance of the website and are automatically erased after 50 months. No data is collected or shared to third parties for advertising or remarketing purposes. More information about how Google uses your Personal Information can be found at: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Also, for more information about how Google uses your Personal Information can be found at: https://privacy.microsoft.com/en-CA/privacystatement
For the security of the website, it is scanned for potential malware and vulnerabilities by Shopify. We do not send personal information to Shopify; however, Shopify could find personal information posted publicly (such as in comments) during their scan.
The rights you have over your personal information
If you have an account on this site, have left comments, or have made a purchase online, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. (This does not include any data we are obliged to keep for administrative, legal, accounting, or security purposes.) Please email us at firstname.lastname@example.org.
We use physical, technological, and administrative procedures in a reasonable attempt to prevent any unauthorized use or disclosure of your personal information. Such procedures include encryption, passwords, firewalls, and limiting access by employees. However, we cannot guarantee that information you disclose to us through the Internet cannot be read or intercepted by third parties.